Privacy Policy

At Harbour Salmon Co we are committed to protecting and preserving the privacy of visitors to our website or those who choose to communicate electronically with us.

This privacy policy provides an explanation of what happens to any personal data that you choose to provide to Harbour Salmon Co, or that we collect from you whilst you visit this website. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Our Privacy Policy should be read in conjunction with our terms and conditions. Harbour Salmon Co may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

Harbour Salmon Co. is complies with its obligations under the GDPR by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that sufficient technical measures are in place to protect personal data.

In running and operating this website we may collect and process certain data and information relating to you and your use of this site. This data and information is detailed below:

Details of visits to our website and the pages and resources that are accessed, including, but not limited to, traffic data, location data and other communication data that may assist us in understanding how visitors use this website
Information that visitors provide to us as a result of filling in forms on our website, such as when a visitor subscribes to our newsletter, or gets in touch via our contact form
Information provided to us when our visitors communicate with us electronically for any reason

We may also collect the following information, usually via dedicated customer surveys, and will ask your permission if doing so:

Name and job title
Contact information including email address
Demographic information such as postcode, preferences and interests
Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and, in particular, for the following reasons:

Communicating with you
Internal record keeping
Auditing, research and analysis in order to maintain, protect and improve our products and services
If you have chosen to subscribe to our newsletter, we may periodically provide you with information relating to new products, special offers or other information which we think you may find interesting using the email address which you have provided
To notify you of any changes to our website, including improvements, and service or product changes that may affect our website
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interest and develop or improve our products and services to better meet your needs
Protecting our rights or property and that of our users
We do not share personal information with third parties, other than that which may be required by law, or which you have expressly provided consent for at the time the information was collected

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Information that we collect may on occasion be transferred and stored outside of the European Union for the purpose of supplying our goods or services to you. By submitting your personal data, you agree to this transfer, storing or processing. We will always take all reasonable precautions to make sure that your data remains secure and is handled in accordance with this Privacy Policy.

Data that is provided to us is stored on our secure servers and those of select organisations we work with, including, but not limited to, organisations we use to send email newsletters.

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk.

Disclosing your information

Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our parent company, holding company and their subsidiaries (if any). We may also disclose your personal information to third parties:

Where we sell any or all of our business and/or our assets to a third party
Where we are legally required to disclose your information
To assist fraud reduction and minimise credit risks

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot accept any responsibility or liability for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Accessing and controlling your personal information

The General Data Protection Regulation 2016 gives all individuals certain rights regarding their data. Your rights include:

The right to be informed

You have the right to be informed about what data is being collected, how and why it is being used and any 3rd parties that rely on the information.

The right of access

You may request details of personal information which we hold about you.

The right to rectification

If you believe that any information we are holding on you is incorrect or incomplete, please email or write to us as soon as possible. We will promptly correct any information found to be incorrect.

The right to erasure

Where the data we hold is not required for legal or medical record keeping you may request that it is erased.

The right to restrict processing

If you believe the data we are processing is incorrect you may request that the data is no longer processed until corrected.

The right to data portability

You may request that the data you have provided be transferred to another data controller in a machine readable format.

The right to object

You have the right to object to the processing of your data.

Further information can be obtained from the Information Commissioners Office website https://ico.org.uk

If you would like a copy of the information held on you please write to Harbour Salmon Co, Admiralty Park, Rosyth, KY11 2YW, Scotland, UK, or email us at hello@harboursalmon.com.

If you believe that any information we are holding on you is incorrect or incomplete, please write or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

You may also choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on our website, you will be given the opportunity to opt in to receive our newsletter and/or opt in for your details to be used for direct marketing purposes. If you do not wish to receive any such communications, you do not need to check the opt in boxes for these purposes
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to Harbour Salmon Co, Admiralty Park, Rosyth, KY11 2YW, Scotland, UK, or emailing us at hello@harboursalmon.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Contacting us

If you have any questions or queries relating to this Privacy Policy then please contact us by writing to Harbour Salmon Co, Admiralty Park, Rosyth, KY11 2YW, Scotland, UK, or emailing us at hello@harboursalmon.com